I shipped my cat from Ft. Collins, CO to El Paso, TX with Eddysmaulhaul and was a little nervous when I discovered ground shipments of live animals weren't insurable. However, Ed took exceptional care of my eight-year-old Persian who rode all the way with him in the cab. There was a time delay upon delivery which posed a slight problem as it was my birthday and I couldn't wait but had to go to my birthday party. Calling ahead an hour or so before delivery and setting a more accurate window for delivery would have solved this problem. Nevertheless, Eddy waited patiently for me to return home and was very pleasant to deal with. Getting my old cat back home safe and sound was the best birthday present I got! Happy cat, happy camper! Thanks, Eddy!