I needed to have my new kitten brought to us. I placed the add, and the next day we got our first bid. They were very easy to talk to and from there the arrangments were made for them to pick up our kitten the next day in Illinois. They picked him up and had him to us the next evening. They called to let us know he was picked up, and that he was safe, and secure and on his way. They called again the next day to update and let us know the estimated arrival time. When it got close to the delivery time they called and said when they planned to arrive, and we met and all was done. Our kitten was happy and well... ! Thank you for getting our baby home!!