I stumbled across uShip and I am glad that I did... The ultimate carrier was a great, very personable woman who took the care to ensure all things went right. Leroy (my Pug) made a trip across country and was well taken care of. Cindy was a great tour guide and he actually arrived at his destination early-- making the kids who were taking him extra excited! I am pleased with what this company and the individual shipper did to ensure my satisfaction.