This was my first experience with uShip and my first experience with having someone else haul a horse for me. It was great to have bids and be able to select a hauler from my local area (plus read what other feedback they had via uShip). This was a Pony of the Americas (POA) colt that had never been in a trainer and had not had much handling or halter experience. It took some time to load him but the hauler was very patient and saw to it the horse felt comfortable going into the trailer. The ride went smoothly and even though the hauler arrived during the night (our agreed upon time but I knew the hauler had been on the road all day), they were very patient with my colt when unloading. They allowed him time to come out of the trailer on his own, did not "push" him to come out, and we were able to unload without panic or incident. Very patient, horse knowledgable people! I would use uShip again and would absolutely use this hauler again!!