BIKE WAS DIFFICULT TO STRAP IN FRONT, BUT PAUL MADE IT HAPPEN IN A SAFE AND SECURE WAY...SPENT OVER HALF HOUR TO DO IT. HE PROMISED TO GET BIKE TO HOUSTON BY A CERTAIN DATE AND TIME AND DID SO RIGHT UP TO THE MINUTE. BIKE ARRIVED IN GREAT SHAPE AND EVERYBODY WAS HAPPY. WOULD DIFFINITELY USE PAUL AGAIN...IN A HEARTBEAT.