Michael was great, he was prompt with his pickup time, and he delivered in a timely manner also. He picked her up in Fort Worth, Texas. And delivered her to Las Vegas Nevada for less than I could have had her flown there, and much much personal. I thought I had hit the jackpot. I was a little leary at first, but he reassured me everything would be just fine. I talked to him several times on the trip, and he said that she was a great passenger on the ride..... I would most definately use uShip again