This was my first time using UShip, and I was very satisfied with the whole experience. The second bid that was offered to me was 125$ cheaper than any commercial shipping that I looked into. I had to ship my dog from Las Vegas, Nevada to Eugene, Oregon because of his health. My service provider was CCampbell, Camille is a pet-owner herself and understood my concerns with shipping Duke. She make me feel at ease about the whole situations, and reassured me that Duke would be well taken care of. She was great with communicating with both myself, and my parents. (Whom Duke was being shipped to) About half way through the trip, Camille and her family were rear-ended by another car. Although they ran into quite a serious obstacle, Duke was still delivered in great time. Needless to say, I had a great experience and I will definately use UShip services again, and most definately will recommend Camille to people for any of their shipping needs!