My shipment was not the normal vehicle shipment. The body was not attached to the frame and the transmission was not in the vehicle along with some spare parts. The vehicle was in a storage unit and had to be accessed, and loaded without a contact on the pick- up end of the shipment. Dave not only took care of all of this, he also picked the vehicle up a few days early and stored it to prevent me from getting charged with another months storage fees. The vehicle arrived safe and sound with all the extra "stuff". His rate was fair and I felt he was honest and helpful throughout the whole process.