i was hesitant trying this service since i have never used anyone off uship however this was one very good shipping experience. i train and sell horses and have been training and riding for over 20 yrs. i have seen a lot over the yrs as far as bad shipping, stressed and or sick horses. my horse was shipped in a box stall on on a new horse trailer. he showed up looking great not a drop of sweat or "road dust" on him. he went right in his stall and starting eating and drinking and i got on and rode him the next day.