I had some bad experiences with a few other shippers in the past, and since these guys were local to my state, I used them. They were amazing. They called at every checkpoint letting me know that my item was right where it should be and always gave me a heads up when they were getting close. They helped unload the item when it got here and were as kind in person as they always were on the phone. These guys are perfect. I will be using them again!!!