Tried three other shippers only to have them book the shipment and then up-price me to get the job done. One claimed family emergency which meant he didn't have enough to complete the trip. Frank and Lois contacted me, gave their offer which was accepted by me, and performed flawlessly. I was under no time restraint and they were able to get the items to me with no damage and gave great service and communication, will definitely use again, if needed.