We are a military family and due to hotel pet restrictions were unable to bring our pug, Lexie with us. We tried flying her but because of the hot weather were unable to. We heard of uship through a friend and decided to give it a try. Petsnflight made the first bid and after speaking with them we went with the company. They were excellent. They kept in contact with us the entire drive, and Tennessee to Colorado is a long drive. My dog loved them and she was very well taken care of. I am VERY happy with Petsnflight and would recommend them to anyone. THANK YOU SO MUCH!!!