We bought this bike (my first Harley) thru Ebay. The bike was in Maryland, we are in Iowa. Tom not only gave us a more then reasonable shipping rate, he went above and beyond what was expected as far as the shipping time and communication. We would not hesitate to hire him again and would definately recommend him to others! This was a more-than-perfect transaction in every way! This is a great website and we will use it again in the future.