I own Viking Marine Services and needed a boat moved from one property to another, about 50 feet. No one wanted to do it, but Darell bid on the job. He was one of two that did. He came out and realized that the boat was not sitting straight. His first reaction was to cancel, but I asked him to please try to help me move it. He returned 2 more time and ultimately move the boat. He was always there when he said he would be and moved the boat without incedent.