well... i scheduled this shipment with anothe provider the first time, and he would not return my calls or even respond to anything. i cancelled this provider and hired Orlando Flores who right away jump on my shipment. he picked up molly on 1/20 at 3:30pm and delivered her to me on 1/20 at 1am in perfect condition. he had excellent communication skills. i've never been so pleased by the actions of someone. he is awesome and i would use him agian no qustions asked!