This was my familys first time moving from wisconsin to texas, we have two disabled kittys that cant walk, a dog and a reg. kitty, Jim took great care of our pets and completed the move for us to Texas, kept us informed of the pets conditions and how they were doing, great first time experience, I saved about 1 thousand dollars, and great care was taken with my pets. I would most deff. use this service again. Without this service I probally would not be able to move, thank you again!