I had a few computer gliches at first, finally when WILLHAULIT accepted my shipment I was thrilled to have my car shipped from California to Maryland. I didn't realize that it was going to be Sub-contracted out to another shipper to come cross-country. First I had to call to see if the car had been picked up. Then WILLHAULIT had to call to see if the sub-contracted shipper had picked the car up. Next the delivery date was approaching soon, so I had to call again to see when and if the car would be delivered at the proposed date and WILLHAULIT had to contact the sub-contracted shipper to find out this information. Finally WILLHAULIT had the sub-contractor contact me to discuss the delivery date and time. That turned out to be a day after the proposed delivery date, but that was not a big deal. The big deal was when the sub-contractor tried to deliver the car 30 miles away from the original delivery address and then argued with me to have the car delivered to locations easier for him to drop off the car. Since the car did not have tags, I was not willing to drive the car from a different location to the original delivery address. Communication was also difficult because the sub-contractor was unfamiliar with the area, as well as hard to verbally communicate with. Finally I agreed to have the car dropped off at a nearby parking lot, instead of the car being dropped off at the original delivery address as proposed by WILLHAULIT (which was part of the pricing when bid and acceptance was agreed upon with WILLHAULIT). Overall, I am happy that the car got transported from California to Maryland but, I had hoped that I wouldn't have had to go through all those steps to get the car to the agreed upon delivery address.