WELL IT WAS GREAT EXPIERIENCE HE HELPED ME WITH A VARIOUS PROBLEMS KEPT IN CONSTANT CONTACT PUNCTUAL. MY SHIPMENT WAS NOT WHAT I ORDERED WHICH WAS NOT THE BURGESS FREIGHT'S CO. FAULT HE GAVE USEFULL INFORMATION SO THAT I CAN TAKE ACTION.AND TO ME GAVE ME SOME RE ASSURANCE AND SOME KIND OF PEACE OF MIND.