My 7 yr old Missouri Fox Trotter was well cared for by Terry. He arrived in Savannah , Ga exactly like he said he would and my horse arrived in good shape, although would not drink enough water ..Terry was concerned about this, and made it a point that I be aware of it. He was very professional in all ways and I will use him again if I ever need another shipper. So much can happen during a shipment. I had a horrible experience once before. This was the very opposite. Thanks Terry. Good luck with your future horses , as they will be in good hands. Good, clean rig...Sturdy.. Thanks to your wife for communications with me also.. Happy Trails, Mildred