We were having a Pug shipped from florida to tennessee, with less than a days notice, Mitch Long brought our Pug to us! We paid less than we would have for a flight and Mitch even brought some boxes for us! Less trauma for our dog and less worry for us. They were very nice and despite some messed up directions they arrived in a timely manner and kept in constant contact with us during the process. His crew is great and they were super to work with! We would definitely use uship and Mitch Long again!