Dan, always called us to let us know what was going on. He picked up the Teryx the day he said that he was going to. We called him once to see where he was (because of the big storm coming to Wyoming) and he called us back. He called us to let us know that he was snowbound in Gillette, WY; said as soon as the roads were opened he would head out, AND he did! He did everything he said he would, he called us to let us know what was going on, and he's just a very nice guy!!