I had such difficulty getting my daughters pet back to her in CO. Planes wouldn't accept pet due to cold and the expense of their process was astounding. My girl needs her pet for so many reasons and when I found this service, I about cried. Wait, I think I did.
One provider cancelled on me, one never got back to me, but when I found Chris, he was so understanding and though I know this is a business deal, I felt he took this to heart.
Bad weather kept him 2-hours off schedule, but he called often and he arrived safely. My daughter is very happy and so am I.