I had originally been contacted by another shipper who never got back to me. Bill made a bid on my shipment of two Waverunners and trailer going from Charlotte, NC up to La Crosse, WI in the middle of winter with WI being -29 degrees!!!! I bought the Waverunners in the winter because they were cheap and it was a good deal. The interesting thing is I completed the whole transaction from Iraq, while serving over here teaching the new Iraqi Air Force how to fly airplanes. The whole process was seamless and it was like I was there in person!! Great job U Ship and Bill Bates!!!!!