I have 2 BIG dogs, and they are both pit bull, needed them moved from Ohio to Az. Palomino Pride (Juliannne) got ahold of me we discussed a few things, and she showed up on time, and she even kept my babies for 2 nights exyra due to some airline changes!! She treated both of my animals as if they were hers. She called me and kept in touch with me the entire way!! The dogs were sad to see her go!! I would for sure use them anytime I needed my dogs transported!!! A++++++++++++++