We had to ship our 6 month old dog from Dallas, TX, to Iowa. It was the middle of August and very hot, so we were concerned about the long trip. Steve Mulder came totally prepared for our dog. He brought bowls for water and food (I didn't expect him to furnish the bowls.) He provided plenty of water and stops for the dog, as well. His 9 year old son came along which was great company for our dog. Steve provided great communication and got our dog there in great shape!!!