Bill made moving my first horse from Houston to Ft. Worth a breeze. As a new horse owner, I had no horse trailer and no experience loading or traveling with a horse. After advise from a friend, I listed the add on Uship and almost immediately received responses to ship her. Bill offered to do the move at a fantastic price. He communicated with me through the entire process and assurred me that my horse would arrive in great shape. When bill arrived in Ft. Worth, I saw first hand, the care and patience he provided to me and my horse. This guy is a great handler and hauler - Thanks Bill. I would not hesitate to recommend him or use him again.