I had talked to Terry at the beginning in trying to ship my quad. I ended up going with another shipper because the timing was off. I ended up having a bad experience with the other shipper. Talked to Terry again. He really helped me with getting my quad to me. Hind site, I should have just waited and let him do it. Live and learn. The next time I need to ship something I will definitely be in contact with Terry to see if he can move it.