I purchased a used Ainley 10 crate dog trailer with ATV storage from a private party in Boise, ID. Up against a time frame, I needed it shipped to South GA. LandL were one of the first to bid and kept in touch with me through the bidding process, answering all my questions in a timely fashion. I think that Wendell was there about the same time that the money transfer went through and he was on the road within the hour heading South. Renee kept in touch with me daily as to an ETA and what was going on. Both were great to work with and therefore I didn't worry, but just looked forward to receiving the trailer. They got it to South GA as promised. I would certainly use them again and highly recommend them.