Maple Valley kept me posted with EVERYTHING!! They let me know when my tires were picked up from the seller, when they would leave RI and almost exactly what time my tires would be delivered to the initial address I specified. When I called and changed the delivery address, they were completely accomodating and delivered to the new address without hesitation. When they showed up, they happily unloaded and delivered my tires! They were a very friendly crew and after unloading, we talked for a while about their business. They are happy doing what they do and I recommend them very highly. I will use Maple Valley again!!!