Dee stayed with me on his cell phone and a dealer would not release an auto to him after he drove a 100 or so miles to do a pickup. He personally checked to make sure the truck was there an ran. He went back and after several days of negotiation between me and the dealer and several overnight letters picked up the pickup and delivered it to me. HE was absolutely the best delivery person I ever met say none. Totally professional. If i need something in the eastern USA picked up he would by far be my first pick. As WLW radio would say a real american. I,ve never had someone that I hadn,t met yet, to treat me that good.