It's pretty simple. The bike roller was in Florida. I was in N.C. I won it on E Bay, but did not want to drive and get it. I heard of U Ship and gave it a chance. Everything was pretty laid out for you, and my experience with "Steelhorse" carriers Price and service will result in positive references to anyone i can tell. I'm certain that in the future i will be a repeat customer. Again, thanks to everyone that made this a smooth and easy transaction!