I never met keith until I accepted his bid. His price was not high at all, and yet it was not the lowest. That said, I AM VERY GLAD I CHOSE HIM, let me tell you why. Right from the beginning, Keith made me feel that my shipment was the most important thing on his mind. He had to pick up my trailer in Indiana and ship it to Washington. This guy bent over backwards to ensure my shipment arrived safely. His communications skills are awesome and he treated my shipment as if it was his own. When he arrived I felt that it was not only my trailer arriving but a good friend. When I shop for this type of service price is important and Keith came in at the right price. But customer service is paramount and Keith delivered everything perfectly. I highly recommend him to anyone.