"First Time"
shipping from Caloundra, Queensland, Australia Mackay, Queensland, Australia for $229.66
Had used U-Ship as a quote generator for transport bids,
Decided to accept one of the bids through U-Ship
Was then slugged with what I did not realise was a fee for U-Ship and felt deceived.
Transport was completed to expectation but with minimal communication from the provider.
Important Points:
Overall U-Ship is a good platform for low cost bidding on transporting goods.
There needs to be clearer identification of fees charged to accept bids before you get sent a bill. (The fee was fair, but was un-expected which caused the disatisfaction as the bid is what i believed were all I needed to pay)
U-Ship also went completely hands off once the bid had been accepted. There seemed to be minmal follow up to assist with contacting the transport company. This however may be due to the poor communication of the transport company. Perhaps an ability to lock in dates for pickup and delivery through U-Ship's portal would assist this.