I needed to move my stuff out of the family home, I had 5 delicate guitars, drums and all my personal belongings. within hrs of booking, i had a courtesy call to say thank you for booking with him and he will ring to sort out the delivery details nearer the time. i was contacted at various times before, and after collection/delivery and i had no problems with contacting him if i had a question. he is a very freindly guy and i have no problems using him again or recomending his excellent services! thank you!