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Very communicative. Advance notice on timing. Wonderful care and delivered quickly. Plus, he's a lovely person.
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The service provider is not able to accommodate this shipment Shipper was quick to respond and led me to believe he would have no trouble with the shipment. He changed the pick up date, which was not a problem, just required some flexibility on our part but involved picking it up late on a Friday night and delivering it at 6am on Saturday morning. We asked him to deliver it 2hrs later. Then he decided he would be unable to pick it up at all, cancelled the shipment, and offered me $50 to write him a positive review. Beware of positive reviews.
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Rachel coordinated with me beautifully and in a timely manner. Pick up and delivery went smoothly. All in all a great experience. I highly recommend.
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Dan was extremely responsive and quick. He was very courteous and delivered the item in an extremely timely manner given that I had a really short time line. The GPS tracking is really great, but I didn't need it at all because he was so communicative about where he would be and when.
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Jeff was great through the entire process. We had a family emergency, so we missed our initial pickup date. He was very flexible and just made it a point to let us know when he would be through the next time (a few weeks later - completely within our time frame.) When he picked up the piece, he noticed part of it could be fragile, so he removed it and wrapped it separately. Then he took the extra time to show us how to easily put it back together when he delivered it.
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The service provider is not able to accommodate this shipment This service provider is no longer in business.
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Quick to contact me and provided me with progress reports along the way. I never felt concerned that my items were not cared for or with someone responsible. Response from TheMovers: Thank you for your shipment.
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Could have been a bit more communicative about pick up and drop off times, but over all a good experience and a great price.
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