Jordan
User Information
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Started on uShip:
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7/13/2007
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Total Matches:
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Shipments Posted:
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13
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Net Match Rate:
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100%
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Feedback Score:
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10
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Percent Positive:
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100%
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Total Positive:
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10
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Total Negative:
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0
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Excessive Cancellations:
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Customer History
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Positive:
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10
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0
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0
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0
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Neutral:
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0
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0
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0
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0
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Negative:
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0
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0
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0
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0
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Total Matches:
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17
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0
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0
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0
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Cancellations:
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0
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0
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0
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0
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Shipments Posted:
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13
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0
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0
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0
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Net Match Rate:
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100%
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n/a
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n/a
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n/a
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About Me
I often ship cars, materials, heavy shelters, and a lot of random "big" stuff.
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I am no longer able to accommodate this shipment I DID NOT IGNORE THE CUSTOMER I SPOKE WITH HIM EVERYDAY EXCEPT WEDNESDAY WHEN I TOLD HIM I WOULD BE AT A FUNERAL AND HE STILL CALLED ME ON THIS DAY. I SENT TWO TRUCKS ONE ON SUNDAY AND HE SAID THERE WAS A GATE PASS THERE WHICH COULD NOT BE FOUND. THEN I SENT A SECOND TRUCK ON TUESDAY THE GATE PASS WAS STILL NOT FOUND. I HAVE TO PAY THESE TRUCKS A DRY RUN FEE SO IM THE ONLY ONE PAING FOR THIS LOAD. I HAD A TRUCK SCHEDULED FOR SATURDAY AND HE DECIDED TO CALL IT QUITS. ITS NOT MY FAULT I DONT WORK
Response from Jordan W.:
I feel as though I must respond:
1. I booked the shipping on a Friday with a requested pickup of Sunday. The first truck did not "arrive" until the next Tuesday. I was never called to be informed of a gate pass problem, instead the truck just left.
2. I REPEATEDLY called and asked for updates and received no response.
3. When a truck was finally booked, it was for 12 days AFTER my initial requested date.
I ship a lot of cars and this was hands down one of my worst experiences with a br
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This was a very smooth transaction at the pick up and the del. We had good communication the entire time. I would gladly do business with them again.
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Items: 11 - 12 of 12 Page: << < Prev 1 2
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Fantastic Experience. Good communication, prompt delivery, took good care of our large (expensive) systems. Highly recommend.
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Perfect experience. This is the way shipping a car should be: Good communication, on-time delivery, and even follow-up once everything is said and done. A+++ Service!
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The service provider is not able to accommodate this shipment The shipper has been completely unresponsive and the vehicle is still waiting to be picked up.
Response from jimjim:
I SPOKE WITH THIS CUSTOMER EVERYDAY EXCEPT SUNDAY WHEN MY OFFICE IS CLOSED AND ON WEDNESDAY. HE WAS TOLD I WOULD BE AT A FUNERAL AND STILL CALLED MY ANYWAY. HE ACCEPTED MY BID ON SATURDAY I HAD A TRUCK THERE ON SUNDAY WITH NO GATE PASS YOU CAN NOT TAKE THE CAR. THEN I SENT A SECOND TRUCK ON WEDNESDAY AFTER 5:00 PM WITH NO LUCK OF FINDING A GATE PASS AGAIN. I HAD A THIRD TRUCK SCHEDULED FOR SATURDAY AND THE CUSTOMER SAID TO CALL IT QUITS. I DONT RUN RIVERSIDE AUCTION AND CANT CONTROL GATE PASSES
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Fantastic communication, the shipper would even send me text messages about the status. Brilliant.
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Shipment was delivered in acceptable condition. Delays in pick up for unknown reasons, but delivery was on time.
Response from fmacfr8:
Thank you for the positive feedback. We really do appreciate it. FMAC
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Items: 11 - 15 of 15 Page: << < Prev 1 2
This user does not have any active shipments.
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Category |
Origin |
Destination |
Miles |
Date |
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Riverside, CA
4/21 - 4/22
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Irvine, CA
4/21 - 4/22
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39 |
12/12 |
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Phoenix, AZ
n/a - n/a
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Garden Grove, CA
n/a - n/a
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362 |
12/12 |
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Molalla, OR
n/a - n/a
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Anaheim, CA
n/a - n/a
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970 |
12/12 |
Items: 11 - 13 of 13 Page: << < Prev 1 2
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