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Had to call to get updates. Truck arrived clean and on time.
Response from marvel31:
FANTASTIC FEEDBACK!!! As a company believe that training our employees daily on always putting our customers first has a lot to do with how fast and how precise we can deliver vehicles. Communication, man hours, staying on the phone with our drivers and knowing where our trucks are located at all times tend to make things smooth.We appreciate the recognition from our customers. We actually celebrate every single time we have another satisfied customer. THANK YOU FOR THIS POSITIVE REVIEW!!!!!!!!
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Easy transaction. Transporter always answered my calls and kept in contact throughout the process.
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I never had direct contact with the driver. I had to call numerous times for updates on the location of my car and speak to several different people. My Porsche arrived late and it was covered in grease, dirt, and oil from being on the bottom of the car carrier. I will never use this company again and neither should you!!
Response from Montway:
We apologize for the inconvenience caused, Bill. We will make sure to audit your order to improve our services.
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Nice and easy transaction. I had direct contact with the transporter and he always answered my phone calls.
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I received mutiple calls and had to give the same info to every caller from the company. Vehicle was supposed to be delivered on Thursday. Then Friday. It ended up being delivered on Sunday at an unsecure location with the keys hidden outside the vehicle. I was never informed. Had to send several emails before finally being contacted by someone. I never received information to contact the actual transporter- would’ve saved a lot of hassle.
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The service provider is not able to accommodate this shipment Can’t ship
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Tom was great! Great communication throughout the process and the shipment arrived a day early. I highly recommend this company! A+++
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The service provider is not able to accommodate this shipment Transporter called today to say he was unable to pick up the shipment and that he would have to cancel the shipment.
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Shipment was picked up fast and delivered on time. No issues- Thanks Clint!
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All good. Thanks
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